Today I dropped my car off at the service place where I got the car. On Saturday, I put my window down, and when putting it back up, it stopped. It would take a few pulls on the window-up-button before it would go back up. I made it happen a few times, so I figured I'd get it looked at before the window got stuck when it was about to rain or snow :-)
They just called and said there appeared to be a small piece of a plastic bag which got down into the window cavity, and would get stuck and stop the motor. Then he said "We didn't spend much time on it, and didn't really fix anything.. so no need to pay." WOW! No min-hour charge, no nothing.
Now that's a good way to do business, and get repeat business.
Posted by Kevin at October 13, 2004 05:22 PMYou should write a complementary letter to the local paper on your experience with this group. It may seem like a waste but would go a tremendously long way.
Posted by: Kell on October 14, 2004 09:22 AMThanks for signing in, . Now you can comment. (sign out)
(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)