I ordered a TRU ALU dash kit from IPT Dashkits a few weeks ago. Actually, I will have the first one for an IS300. They gave me a great deal in exchange for taking some pictures of it installed for their website. And, having the first one is also kinda cool.

Anyways, I was putting it on a few weekends ago, and the pieces for the stereo/AC area didn't fit right, so I took it off. Let me tell ya, the folks at IPT are FANTASTIC. They are incredibly responsive (aside from when they were at SEMA, understandably), and helpful. They email, call and keep contact. They found out there was a mechanical issue during a short run, and my kit happened to be in that run. They are now cutting some new pieces to send out to me.

If you are in the market for a dash kit, I highly suggest them. Everyone I speak with says their product is top-quality, and I can attest to wonderful customer service. Of course, when the new pieces arrive and are installed, I'll post some pics.